Shadow AI

Personal-account visibility

Discovered AI tools and accounts — including personal accounts vendor consoles can't see.

68% of employees use free-tier ChatGPT-style tools on personal accountsinvisible to every vendor compliance console, regardless of tier. OpenAI's, Anthropic's, and Google's consoles see none of it. Zeflin sits in the browser, so it does.

Menlo Security, 2025 Report; corroborated by Verizon DBIR 2026 (67%)

Discovered tools