Shadow AI
Personal-account visibilityDiscovered AI tools and accounts — including personal accounts vendor consoles can't see.
68% of employees use free-tier ChatGPT-style tools on personal accounts — invisible to every vendor compliance console, regardless of tier. OpenAI's, Anthropic's, and Google's consoles see none of it. Zeflin sits in the browser, so it does.
Menlo Security, 2025 Report; corroborated by Verizon DBIR 2026 (67%)
Discovered tools